Skills & Competencies for Inside Sales Representative III

Inside Sales Representative III job profile

JOB SUMMARY for Inside Sales Representative III

Responsible for an assigned territory or portfolio of customers to target for remote sales development calls.

JOB RESPONSIBILITIES for Inside Sales Representative III

Coordinates with field sales team members to understand customers' unique needs and potential sales opportunities. Reaches out to customers to promote new and existing products and services, offer special discounts and promotions, or provide essential account management services. Selects appropriate product information to meet the needs of individual customers, support upselling, and achieve sales targets. Develops connections with customers and may conduct field visits. May participate in sales efforts as part of a larger team.

Inside Sales Representative III SALARY RANGE

BASE 50%
$74,650
TOTAL 50%
$85,159
Job Level
P03
Job Code
SM15000410
Education/Degree
Bachelor's Degree
Reports To
Supervisor or Manager

Inside Sales Representative III Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Inside Sales Representative III skill and competencie below to view definitions.

10 general skills or competencies (Job family competencies) for Inside Sales Representative III

1 Job Family Competencies – Outbound Sales Calls
Proficiency Level -3
Skill definition-Initiating calls to prospective customers to sell products and services that prioritize the needs and interests of buyers.
Level 1 Behaviors
(General Familiarity)
Documents the best practices in call handling for a successful outbound sales strategy.
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Level 2 Behaviors
(Light Experience)
Tracks and reports issues encountered in performing outbound calls to improve the sales process.
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Level 3 Behaviors
(Moderate Experience)
Makes deadlines and quotas to drive teams in attaining and improving outbound call sales metrics.
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Level 4 Behaviors
(Extensive Experience)
Monitors the effectiveness of outbound call campaigns to ensure positive impacts on sales activities.
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Level 5 Behaviors
(Mastery)
Develops sales strategies to effectively direct prospects into a purchase decision and drive sales revenue.
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2 Job Family Competencies – Cold Calling
Proficiency Level -3
Skill definition-Prospecting techniques used in search of potential customers and to boost sales.
Level 1 Behaviors
(General Familiarity)
Identifies the methodologies of cold calling in our organization.
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Level 2 Behaviors
(Light Experience)
Generates leads through aggressive daily cold calling and independent research.
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Level 3 Behaviors
(Moderate Experience)
Generates sales through outbound cold calling to lead follow-up using various techniques.
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Level 4 Behaviors
(Extensive Experience)
Monitors the market research to collect accurate and complete customer information.
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Level 5 Behaviors
(Mastery)
Creates overall metrics and KPIs to assess the performance of cold calling activities.
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3 Inside Sales Representative III - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Inside Sales Representative III
Proficiency Level - 4
5 Competency for - Inside Sales Representative III
Proficiency Level - 5

9 soft skills or competencies (core competencies) for Inside Sales Representative III

1 Core Competencies – Self-Motivation
Proficiency Level -4
Skill definition-Ability to identify one's own strengths, set goals and work hard in achieving goals, standards, and targets without external rewards or punishments.
Level 1 Behaviors
(General Familiarity)
Describes the concept, types, and characteristics of self-motivation.
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Level 2 Behaviors
(Light Experience)
Gathers additional learning to fulfill a sense of accomplishment and increase self-motivation.
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Level 3 Behaviors
(Moderate Experience)
Deals with setbacks and continues to pursue our business goals despite obstacles.
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Level 4 Behaviors
(Extensive Experience)
Manages the allocation of career development resources to improve employee motivation and productivity.
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Level 5 Behaviors
(Mastery)
Mentors potential successors to lead others and enable self-motivation through career growth.
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2 Core Competencies – Problem Solving
Proficiency Level -4
Skill definition-Analyzing and identifying the root cause of problems and applying critical thinking skills to solve problems.
Level 1 Behaviors
(General Familiarity)
Follows established processes to analyze and solve problems.
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Level 2 Behaviors
(Light Experience)
Gathers information about the problems and organizes it into a chart, table or checklist.
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Level 3 Behaviors
(Moderate Experience)
Determines the priority of solutions based on the results that best mitigate the impact of the problem.
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Level 4 Behaviors
(Extensive Experience)
Manages collaborative efforts to improve the problem-solving capabilities of our business.
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Level 5 Behaviors
(Mastery)
Considers long-term trends and broad business implications for alternatives.
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3 Inside Sales Representative III - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Inside Sales Representative III
Proficiency Level - 4
5 Competency for - Inside Sales Representative III
Proficiency Level - 5

Summary of Inside Sales Representative III skills and competencies

There are 0 hard skills for Inside Sales Representative III.
10 general skills for Inside Sales Representative III, Outbound Sales Calls, Cold Calling, Consultative Selling, etc.
9 soft skills for Inside Sales Representative III, Self-Motivation, Problem Solving, Initiative, etc.
While the list totals 19 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Inside Sales Representative III, he or she needs to be skilled in Self-Motivation, be skilled in Problem Solving, and be skilled in Initiative.

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